We try our best to send out your packages to you as soon as humanly possible. That means all orders received on a business day (Monday to Friday, excluding Public holidays) will be shipped out with 1-2 days. Orders received on a weekend or public holiday will be shipped within the next 2 business days. Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays.
This excludes customised orders and pre-orders. These items require individual times as listed in the item description. Please note this when ordering. In the event that your order contains custom created pieces or pre-orders, all items purchased will be shipped out together upon completion of the custom order and the arrival of the pre-order. If you would like stocked orders to be delivered sooner, please contact the store email for your options.
Once a package has left our premises we have very little control over it. Please note that delivery times listed at check out are only estimations. Wake Pray Slay is not responsible for any delays caused by the carrier, especially during high-volume periods.
If you are not home to accept your package, the carrier will assess whether it is safe to leave. If not, a calling card will be left in your letter box detailing the steps for arranging re-delivery or picking up your delivery at the local post office.
If you have not received your package within 7-14 business days of placing the order, email email@example.com with your Full Name and Order Number and we'll look into the matter immediately!
Wake Pray Slay is not liable for missing parcels due to errors on the customer or carrier's part.